About InnVest Hotels Management
Canada’s Largest Hotel Operator
We offer full service third party hotel management services for owners and receivers. By overseeing operations and maintaining physical brick and mortar assets, we make sure every single touch point meets and exceeds guest expectations. As a subsidiary of Canada’s largest hotel owner, we have years of experience in balancing key ownership requirements with brands.
Business Overview
We champion best-in-class hospitality experiences
From familiar comforts to flagship luxuries – InnVest Hotel Management Limited provides strategic, operational, and financial insight to our partners so we can consistently deliver some of the country’s most outstanding guest experiences. From improving the guest’s experience to maintaining the physical plant, regional operators ensure the right people are in the right place doing the right thing. Our multi-talented dynamic leaders oversee all aspects of the business lifecycle. Aligning the priorities of each property and engaging regional resources to drive performance. We are a full vertically integrated hospitality organization that provides a diverse range of services to our third-party owners.
Management Company Services
We are a full service vertically integrated hospitality organization
Key Team Members
Satinder Dhillon
Satinder Dhillon was named Senior Vice President of Operations in January 2019. Mr. Dhillon is responsible for Operations for all IHML hotels. In Canada, prior to joining InnVest Hotels, he was with Westmont Hospitality Group, Larco Hospitality, and Commonwealth Hospitality, managing the Radisson Ottawa, which he converted to the Marriott Ottawa, and the Renaissance Toronto Skydome Hotel. His forty years of international experience includes assignments in India, Iraq and Canada.
Mr. Dhillon started his management career in hospitality at the Oberoi Inter Continental in New Delhi. During his time with the Oberoi Hotels Group he was chosen to be part of the opening team of four Five Star luxury properties in the Middle East which included the Al Rasheed Hotel in Baghdad. He became the General Manager of the Ninevah Oberoi Hotel in Mosul, and had regional responsibility for the Oberoi Hotels in Iraq.
Mr. Dhillon has a strong commitment to the hospitality industry and has served with Ottawa Tourism and Convention Authority as Vice Chairman of the Board and Chairman Tourism Committee. He has been a member of the Radisson Franchise Advisory Committee and on the board of the Hotel Association of Canada. He is currently on the IHG Owners Association Canada Committee and the Humber College B.Com. Advisory Committee. Mr. Dhillon graduated from Oberoi School of Hotel management and has a Bachelors of Commerce (Hons). He has attended the Advanced Management Hospitality Program at Guelph University.
Janice Eastman
Janice Eastman was appointed Vice President, Sales and Marketing in January 2023, bringing more than 25 years of hospitality sales and business development experience and a deep understanding of Canadian markets. Throughout her career, she has held progressive leadership roles, including Director of Sales, Regional Sales Manager, and Corporate Director of Sales.
A strategic commercial leader, Janice specializes in revenue growth, corporate rebranding and repositioning, and building high-performing teams. She serves on the Marriott Canada Sales and Marketing Advisory Board and has been actively involved with several industry and community organizations.
Born and raised in Montreal, Janice graduated from Concordia University with a focus in Travel and Tourism. She began her career in Ottawa and joined InnVest Hotels from Westmont Hospitality Group.
Kyle Nantais
Kyle Nantais was named Vice President of Revenue Management in January 2019. With over 25 years of hospitality experience, Mr. Nantais leverages a brand-centric approach to field-level insight with e-commerce and revenue management initiatives. Effectively managing distribution channels to ensure financial optimization and net RevPAR profitability, Mr. Nantais leads a brand specialized team of experts encompassing all aspects of property driven revenue management. Currently, he actively holds positions as Treasurer/Member at Large for the Choice Canada Franchisee Advisory board. Previous roles include member of HSMAI Revenue Executive Round Table and IAHI Book Direct Advisory Council. Mr. Nantais came to InnVest from Westmont Hospitality Group, and is a graduate of the University of Western Ontario.
Kristine Dempster
Kristine Dempster was named Vice President, Regional Operations in January 2023. Ms. Dempster has over 30 years of progressive hospitality management experience in both branded and independent environments, working various roles in restaurant operations, catering, sales, marketing, and hotel operations. Ms. Dempster has sat on multiple industry associations including as the President of Kanata’s Chamber of Commerce, Chair of the Ottawa Gatineau Hotel Association, and as a member of both the Board of the Ontario Restaurant Hotel & Motel Association, and Ottawa Tourism.
Marcelo Tomazo
Marcelo Tomazo was named InnVest’s Vice President, Regional Operations in January 2023. Over the last 30 years, Mr. Tomazo has been promoted through multiple General Manager and Regional leadership positions in the hospitality industry. He was born in Buenos Aires, Argentina and is bilingual in English and Spanish. Mr. Tomazo has developed strong relationships with all of his associates and takes pride in his proven ability to nurture his employees’ trajectories from entry level through leadership roles. Mr. Tomazo came to InnVest from Westmont Hospitality Group.
Rajesh Chollangi
Over 20 years of progressive leadership experience in the hospitality industry across Canada and internationally. He has held leadership roles across full service and select service hotels, with experience spanning operations management, revenue strategy, financial oversight and new hotel opening projects. Throughout his career, he has worked with major global brands including Marriott, Hilton, IHG and Choice Hotels, supporting brand standards, operational performance, and guest satisfaction initiatives. Rajesh has been recognized with multiple industry awards, including the J. Willard Marriott Award of Excellence and holds certification in hospitality leadership, revenue management, and artificial intelligence applications in hospitality. He completed formal education in hospitality and tourism management, including studies at Glion Institute of Higher Education in Switzerland.
Oscar Fernandes
Oscar Fernandes was named Vice President, Regional Operations in July 2026. He brings more than 25 years of hospitality leadership experience across North America, Europe and the Middle East, spanning luxury, lifestyle, extended-stay and select-service hotels. Prior to joining InnVest Hotels, Oscar spent 10 years with IHG Hotels & Resorts in a Regional Franchise Leadership role, supporting approximately 70 hotels across Canada and the United States. He partnered with owners and hotel leaders to drive performance, strengthen guest experience and support long-term asset value.
Earlier in his career, Oscar held General Manager roles with Marriott and IHG branded hotels, leading renovations, brand conversions and dual-brand repositioning initiatives. He also held senior Food & Beverage leadership roles with Hilton Hotels, Millennium & Copthorne Hotels and JA Resorts & Hotels.
Oscar holds degrees in Hospitality Management and Commerce, with postgraduate studies in Business Management. He has also completed Cornell University certifications in Hotel Investment & Asset Management and serves on Centennial College’s Hospitality Management Program Advisory Committee.
Nadia Francolini
Nadia Francolini is Regional Director, Operations at InnVest Hotels, responsible for the performance and growth of the company’s Québec portfolio. With more than 20 years of hospitality experience, Nadia has built her career through progressively senior hotel and regional leadership roles, developing extensive knowledge of Choice Hotels, IHG, Hilton, Hyatt, Wyndham, Best Western and Marriott Hotels operations.
Since joining InnVest, Nadia has distinguished herself through her focus on operational effectiveness and her ability to bring hotel teams together around shared goals. Before assuming her current role in June 2024, she served as Dual Property General Manager of the Holiday Inn Laval and Comfort Inn Laval. Under her leadership, Comfort Inn Laval placed second across the portfolio for EBITDA performance against budget, while both properties ranked among the top 20 for flow-through performance.
Nadia believes that strong results begin with people who understand what is expected of them and feel recognized for their contributions. Her leadership style combines accountability with encouragement, creating hotel environments where teams work collaboratively and remain focused.
Nadia began her hospitality management career in 2003 as Assistant General Manager of the Comfort Inn Pointe-Claire. She went on to hold senior roles with InnVest Hotels, Westmont Hospitality Group and MasterBUILT Hotels, where she helped oversee the development of its Eastern Canadian portfolio. Her experience also includes serving as General Manager of Hyatt Place Montréal–Downtown and leading multiple properties within the Choice Hotels portfolio. Nadia is HOST-certified and trilingual in English, French and Italian. She brings a deep understanding of hotel operations and the Québec market, along with a genuine commitment to helping General Managers and their teams succeed.
Tiffany Thibeau
Tiffany was named Regional Director of Operations in 2024. She has over 15 years hospitality experience in various roles with various brands. She holds a Bachelor of Business Administration with a Concentration in Tourism and Hospitality Management from Mount Saint Vincent University in Halifax, NS. While completing her studies, she also began her hospitality career as a Guest Service Agent. Since then, she relocated to Ontario and has progressed her experience to include General Manager, Area General Manager and Manager of Operations. She has effectively led her teams to achieve year-over-year growth in guest and employee satisfaction while achieving high KPI metrics. She holds industry awards including ‘Leader of the Year’, ‘Best in Class’, and ‘Team and Culture Champion’ and has been nominated for other Timmins Business Awards. She holds a seat on the Timmins Municipal Accommodations Tax Committee.
Benni Devasia
Benni Devasia is a seasoned hospitality and facilities management executive with more than 25 years of international experience spanning hotel operations, asset positioning, strategic planning, and organizational leadership. Appointed Regional Director of Operations in 2024, Benni brings a strong track record of transforming operational strategies into measurable business performance.
Since immigrating to Canada in 2006, Benni has held leadership positions across some of the world’s most recognized hospitality brands, including Radisson, IHG, Choice Hotels, Hilton, and Marriott. His experience encompasses a diverse portfolio of properties, from extended-stay hotels to complex full-service operations, giving him a broad perspective on the evolving demands of the hospitality industry.
Known for his collaborative and results-driven leadership style, Benni has successfully led cross-functional teams through operational transformation, property repositioning, and strategic growth initiatives. His approach combines commercial awareness with a strong focus on guest experience, associate engagement, operational efficiency, and long-term asset performance.
A career highlight was his leadership of the 2018 conversion of Quality Suites Toronto Airport to Embassy Suites by Hilton. Through strategic planning, operational execution, and team engagement, he helped position the property as a market leader across key performance indicators, including occupancy, average daily rate, guest satisfaction, and associate satisfaction.
Benni holds a Bachelor’s degree in Hospitality Management from Mangalore University, India. He is a Certified Hotel Administrator (CHA) through the American Hotel & Lodging Educational Institute (AHLEI) and has completed multiple professional certificate programs through Cornell University.
With a global perspective, deep operational expertise, and a passion for developing high-performing teams, Benni continues to drive operational excellence, elevate guest experiences, and create sustainable value across the hospitality assets he oversees.